About Us

About Us

Jones’ Automotive Service has been providing quality car care in East Hartford,CT since 1946.  The owner, Paul, has been with Jones’ Automotive since 1977 with over 42 years of experience. We are a family owned business delivering honest and professional automotive repair and auto maintenance services to the people of East Hartford and surrounding areas. The quality ASE (automotive service excellence) certified technicians at Jones’ Automotive Service employ today’s latest automotive technology and are equipped to handle all major and minor repairs on foreign and domestic vehicles.

Jones’ Automotive Service is a certified NAPA AutoCare Center, we are able to provide the benefits of an established national entity while maintaining the personal touch of a family owned business. We understand that your vehicle is a major investment, and that is why we care for each customer’s vehicle as if it were our own.

Come by and visit our clean and professional shop in East Hartford, Connecticut.

About NAPA AutoCare
As a NAPA AutoCare Center, we follow a strict Code of Ethics so customers will know up front what to expect. As part of this code, we pledge to:

  • To perform high quality diagnostic and repair service at a fair price using quality Napa parts
  • To employ ASE certified technicians
  • To be dedicated to customer satisfaction
  • To exercise reasonable care for the customers property while in our possession
  • To obtain prior authorization and provide a price estimate for work performed
  • To provide a system for fair settlement of customer complaints should they occur
  • To maintain the highest standards of our profession
  • To uphold the integrity of all members of the NAPA AutoCare Progra